Welcome to CAVELLURA™ Frequently Asked Questions (FAQ) page! Here, we've answered some of the most common questions about our Drawstring Balaclava. If you have any other inquiries, feel free to contact us directly. We’re always happy to help!

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1. What material is the balaclava made from?

Our balaclava is made from a blend of cotton, acrylic, polyester, or a combination of these materials. This mix gives you the perfect balance of warmth, breathability, and softness, without feeling bulky or heavy—ideal for everyday cool weather wear.

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2. Is the balaclava suitable for all weather conditions?

This balaclava is designed to provide warmth and comfort in cold to cool weather. Its stretchy knit weave offers breathability while keeping the chill out, so it’s perfect for a variety of outdoor activities. For more extreme weather, the easy drawstring tie closure lets you adjust the fit for a tighter seal against wind or cold.

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3. How should I care for my knit weave balaclava?

To maintain the softness and longevity of your balaclava, we recommend the following care instructions:

• Hand wash in cold water using a mild liquid detergent.
• Lay flat to dry. Avoid wringing or hanging to keep the shape intact.
• Do not bleach.

Taking these simple steps will ensure your balaclava stays cozy and durable for seasons to come.

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4. What are the size specifications of the balaclava?

The balaclava measures approximately 30 x 25 cm (11.81 x 9.84 in), with a head circumference of 56-58 cm (22.05-22.83 in). It is designed to fit most adult head sizes, thanks to the stretchy knit weave. The drawstring tie closure allows for an adjustable fit, so you can make it looser or more form-fitting depending on your needs.

Note: Slight color and size variations may occur due to the manual measurement process.

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5. Is the balaclava suitable for children?

Our balaclava is designed for adults. It fits head circumferences between 56-58 cm, so it may be too large for children. Please refer to the sizing details above to ensure the best fit.

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6. Can I wear the balaclava under a helmet?

Yes, the balaclava fits comfortably under helmets, hoods, or other gear without any discomfort. Its stretchy knit fabric ensures a snug yet comfortable fit, so you can stay warm and stylish without compromising your gear.

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7. Is the balaclava stretchy or adjustable?

The balaclava has a stretchy knit weave that comfortably fits a range of head shapes and sizes. For a custom fit, the easy drawstring tie closure lets you adjust the balaclava to be looser or more form-fitting. This feature also helps provide extra protection against extreme cold or wind.

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8. Will it itch or irritate my skin?

No need to worry! Our balaclava is made from soft, breathable materials designed to be gentle on the skin. Whether you have sensitive skin or not, you can enjoy warmth and comfort without the irritation.

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9. Is the balaclava suitable for outdoor sports or activities?

Yes, absolutely! Whether you’re skiing, snowboarding, cycling, or simply heading out for a winter hike, our balaclava is the perfect companion for your adventures. The adjustable drawstring closure ensures a snug fit that keeps out the chill.

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10. How do I know if the balaclava will fit me properly?

The stretchy knit weave and drawstring tie closure make this balaclava a one-size-fits-most design. It fits head circumferences between 56-58 cm (22.05-22.83 in), and the drawstring allows for further adjustments to achieve the perfect fit. Simply measure around the widest part of your head (above your ears) to ensure a comfortable fit.

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11. Is the knit weave balaclava machine washable?

We recommend hand washing the balaclava with a mild liquid detergent in cold water to keep it in great condition. Machine washing may cause distortion or affect the fabric's softness. After washing, lay flat to dry and avoid wringing or hanging.

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12. What makes this balaclava different from others?

At Cavellura, we believe you don’t have to sacrifice warmth for style. Our balaclava not only keeps you warm but also upgrades any basic winter outfit with ease. Here’s what makes it unique:

• Roominess: Unlike other hatwear, the fit won’t smash or flatten hair, perfect for ladies looking to avoid dreaded hat hair.
• Versatility: For guys, it adds a touch of mystery to your look while keeping your neck cozy, all without the bulk of a scarf.
• Adjustability: The easy drawstring tie closure lets you make the balaclava loose or form-fitting depending on your comfort level or weather conditions.

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13. Will the balaclava shrink after washing?

As long as you follow our care instructions—hand wash and lay flat to dry—the balaclava should not shrink. Avoid using heat to dry it, as this can affect the fit and fabric.

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14. Can I customize the color or design?

We currently offer a variety of colors to suit your personal style. While we don’t offer custom designs at this time, stay tuned for future collections and limited-edition styles!

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15. What is the return/exchange policy?

If there’s any issue with your order, please reach out to our friendly customer support team at hello@cavellura.com. We’ll be happy to provide an immediate solution and ensure you’re fully satisfied with your experience.

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16. How long does it take to ship?

We aim to process all orders within 1-3 business days. After that, shipping typically takes between 5-14 business days within the United States. Once your order ships, we’ll send you tracking details so you can stay updated on its status.

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At CAVELLURA™, we believe in combining comfort, style, and function in everything we create. Whether you’re heading out for a winter adventure or just want to keep cozy, our Drawstring Balaclava is the perfect way to stay warm without sacrificing style. If you have any other questions, don’t hesitate to reach out to us!